What does EcoWaste do?

EcoWaste provides comprehensive waste management solutions, including collection, recycling, and responsible disposal of household, commercial, and electronic waste.

What types of waste can you collect?

We collect a wide range of waste types, including general household waste, recyclables organic/food waste, bulk items, and electronic waste. Contact us for details on specific waste categories disposal requirements.

Do you provide bulk waste collection?

We provide bulk waste collection for large items such as furniture, appliances, and construction debris. Simply schedule a pickup through our website, app, or customer support, and our team will ensure safe.

Is EcoWaste available in my area?

To check if EcoWaste services are available in your area, visit our website and use the Service Area tool, or contact our customer support team. We'll confirm availability and guide you on the services.

How do I schedule a regular waste pickup?

You can schedule a regular waste pickup easily through our website, mobile app, or by contacting our customer support team. Choose your preferred pickup frequency, day, and time, and we'll ensure timely.

How do I know my pickup day and time?

You can find your scheduled pickup day and time through your account on our website or mobile app. You will also receive notifications via email or SMS to remind you of upcoming pickups, you never miss.

Do you provide recycling bins or containers?

We provide recycling bins and containers to help you separate and store recyclables conveniently. Our bins are designed for easy use at homes, offices, or commercial spaces, ensuring proper collection.

Do I need to separate recyclables from general waste?

Separating recyclables from general waste helps ensure that materials like paper, plastics, glass, and metals are properly recycled. Proper separation reduces contamination, increases recycling efficiency.

What happens to recyclables after collection?

After collection, recyclables are transported to certified recycling facilities where they are sorted, cleaned, and processed into raw materials.

How can I contact customer support?

You can contact our customer support team through phone, email, or live chat for quick assistance. We're here to help with pickup scheduling, billing, recycling queries, or any service-related concerns.

How do I report a missed pickup or service issue?

If your pickup was missed or you experience any service issue, you can report it easily through our customer support helpline, website portal, or mobile app. Once reported, our team will review the issue.

Do you provide support in multiple languages?

Yes, we provide customer support in multiple languages to make communication easier for everyone. Our team is equipped to assist you in the language you are most comfortable with, ensuring clear guidance.

Do you offer 24/7 support for urgent issues?

Yes, we offer 24/7 customer support for urgent waste management issues. Our dedicated helpline ensures that you can reach us anytime, day or night, for quick assistance and timely resolutions.

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Request a free waste management quote

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Let’s Talk

Drop a line

We’re here to answer your questions, schedule pickups, or discuss sustainable partnerships.

Customer support

Consultancy:

+1 473 483 384

Planning:

+1 395 393 595

contact@rewaste.org

Visit us

Address:

Level 3, 28 Greenview Avenue, VIC 3000, Australia

International support (GMT)

Monday – Friday: 03:30 AM – 12:30 PM GMT

Note:

Please use our Request Pickup form or call our 24/7 emergency hotline.

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